Need to ask something or clarify?
Write down your question in the support chat. The support logo is available in the lower-right corner of the website.
Click on the support logo and start a new conversation.
Basic rules of interaction with the support team:
- The chat is available 24/7 and our qualified support team is ready to assist you all the time.
- The average response time rarely exceeds 5 minutes.
- State the essence of your request.
- If you want to submit a technical problem, take a look at this article.
- The communication with the support team is carried out in English.
- Rude and not informative requests are ignored or processed in the last place.
- Spam and offensive language can lead to a ban.
You can also contact us by email at [email protected]. However, for more urgent situations, we recommend reaching our support team via the round-the-clock chat.