Need to ask something or clarify?
Write down your question in the support chat. The support logo is available in the lower-right corner of the website. Click on the support logo and start a new conversation.
Basic rules of interaction with the support team:
The chat is available 24/7 and our qualified support team is ready to assist you all the time.
The average response time rarely exceeds 5 minutes.
The support team replies in English, but you can state the essence of your question or problem in any languge of preference.
If you want to report a technical issue, please do this in accordance with the rules outlined in this article.
Rude and not informative requests are ignored or processed in the last place.
Spam and offensive language can lead to a permanent ban.
You can also contact us by email at [email protected]. However, for more urgent situations, we recommend reaching our support team via the round-the-clock chat.