When you start to experience any sort of problems on Boosteroid, for example:
1. Lag / Input delay
2. Framerate issue
3. Controller issue
4. No sound
5. Mouse stuttering
6. Login / Launch error
In order to get assistance, please contact our support chat. The support logo is available in the lower-right corner of the website. Just click on the logo and start a new conversation.
Any support operator on duty will reply to you in less than 5 minutes, so no need to wait for a long time.
Since we strive to be the utmost effective while serving our users, we kindly ask you to formulate your messages in a plain and comprehensible manner.
Take a look at the form we offer you to abide by:
- A video game that you launched.
- The essence of a problem (description).
- What have you tried so far to fix it?
- A session ID code to the relevant streaming session where the problem occurred.
- Attached videos or screenshots.
If the file size of a video exceeds 25 Mb, please upload the video on your YouTube channel.
This way, our support team will be able to effectively assist you at short notice.