How can I contact a customer support operator?

Need to ask something or clarify?

Write down your question in the support chat. The support logo is available in the lower-right corner of the website. Click on the support logo and start a new conversation.

Basic rules of interaction with the support team:

  • The chat is available 24/7 and our qualified support team is ready to assist you all the time.
  • The average response time rarely exceeds 5 minutes.
  • The support team replies in English, but you can state the essence of your question or problem in any language of preference.
  • Rude and not informative requests are ignored or processed in the last place.
  • Spam and offensive language can lead to a permanent ban.

You can also contact us by email at [email protected]. However, for more urgent situations, we recommend reaching our support team via 24/7 chat. 

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