How to change payment method


Iternal
Last Updated: 2 weeks ago

You cannot change the payment method:

  • If less than 24 hours have passed since the first payment.

  • If 24 hours or less remain until the next payment.

  • If the user changed their payment details less than 24 hours ago.

  • If your subscription is not active

At present, payment details can only be changed when paying via Adyen

  • You can change your payment method on the My Account page

  • Locate the My Subscription column and click Plan details

  • On the page that opens, click the ‘Change’ button

  • On the new page, you need to tick the box and fill in the details of your new card


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