These are general requirements for your digital environment

  • These are general requirements for your digital environment

    • Operating system: 64-bit Windows 7 and later versions. 32-bit Windows are not supported. For Mac - macOS 10.10 (OS X Yosemite) and later versions.

    • Browser type: the latest versions of Google Chrome and Opera. If you run the Product in the incognito window you may enjoy better performance. Incognito window is free of various functionality (like popup and ad blockers) that may block or otherwise negatively affect streaming. Besides, if there are issues in the Product’s operation you can clear cookies.

    • The latest NVIDIA, AMD, Intel drivers.

    • At least 2,5 GHz processor.

    • Graphics card with DirectX 9.0c and H.264 hardware decoding. If your graphics card does not support H.264 hardware decoding you are likely to experience high processor load and, thus, poor streaming image quality.

    • At least 4 GB RAM.

    • Do not launch other apps, programs or processes, do not open other browser tabs.

    • If you run the Product on your laptop, do not connect it to TVs and other screens, monitors, or displays through HDMI, USB, or otherwise. Video output to other devices may result in worse performance.