We recommend using the following gamepads:
Sony DualShock 4; DualSense;
Microsoft Xbox 360, Xbox One, and Xbox Series X/S;
Logitech Gamepad F710;
You may use other gamepads, but we do not guarantee a seamless operation. It's also worth mentioning that steering wheels aren't supported.
Keep in mind that regardless of the controller you use, our system will recognize it as an Xbox 360 gamepad to improve compatibility. This does not interfere with the gameplay, however, the buttons will appear as the ones on the Xbox controller.
You can always check how your gamepad operates via the following link - Gamepad Tester. Also, we recommend using a wire connection since wireless might be unstable and cause additional delays during the session. Moreover, you can try using different USB ports and reconnecting the gamepad during the session in case it wasn't detected by our virtual machine the first time. In case it won't help, please contact our 24/7 support team and we'll be glad to help you!
If your gamepad is not supported by our service, you can try to install DS4Windows. Its function is to “trick” the PC into recognizing any controller as if it were an Xbox 360, which in turn might allow you to use it on Boosteroid.
Please note: we do not guarantee that this method will work. We are not responsible for the possible consequences, you do it at your own risk.