If you experience lag, poor video quality, or freezes during your game session, we recommend running an MTR test to find the cause.

Please also check our connection improvement tips and apply as many of them as possible before playing on Boosteroid.

Cloud gaming is a complex technology, and its performance depends on many factors. The MTR test helps us find out what exactly prevents you from playing comfortably.

Windows

1. Download WinMTR;

2. Extract the contents of the .zip file to your desktop;

3. Open the WinMTR folder, then the folder for your version of Windows (32-bit or 64-bit), and run WinMTR.exe;

4. Launch the game you want to play;

5. Enter the IP address of the server in the Host field.
   You can learn how to find the IP address of the Boosteroid server in this article:

   How to get the IP address of a Boosteroid server?

6. Play actively for about 10–15 minutes and check that more than 500 packets have been sent (the number in the fourth column should be greater than 500). If so, take a screenshot of the WinMTR window. If not, keep playing until the value exceeds 500.

7. Reply in the support chat and attach the screenshot. You can see an example below.

   

macOS

1. Open Terminal (press Command + Space and type “Terminal”, or find it in Finder or Launchpad) and install Homebrew by running the following command:

   /bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"

   Terminal may ask for your Mac password to start.

   

2. When this text appears, press ENTER (RETURN) to finish the installation;

   

3. After installing Homebrew, run the following three commands:
   macOS (Apple Silicon: M1, M2 and newer)

   echo '# Set PATH, MANPATH, etc., for Homebrew.' >> /Users/YOURNAMEHERE/.zprofile
   echo 'eval "$(/opt/homebrew/bin/brew shellenv)"' >> /Users/YOURNAMEHERE/.zprofile
   eval "$(/opt/homebrew/bin/brew shellenv)"

   macOS (Intel)

   echo '# Set PATH, MANPATH, etc., for Homebrew.' >> /Users/YOURNAMEHERE/.zprofile
   echo 'eval "$(/usr/local/bin/brew shellenv)"' >> /Users/YOURNAMEHERE/.zprofile
   eval "$(/usr/local/bin/brew shellenv)"

   Replace “YOURNAMEHERE” with your Mac user name.

   

4. Once Homebrew is added to your PATH, install MTR with the following command:

   brew install mtr

   

5. After running the installation command, you should see a message confirming that MTR was installed successfully;

   

6. Now you can run an MTR test to our servers with this command:

   sudo mtr kv1.cloud.boosteroid.com -c2000

   Replace “kv1” with the server you are using in your current session.

   You can learn how to find the IP address of the Boosteroid server in this article:

   How to get the IP address of a Boosteroid server?

   

   Terminal may ask for your Mac password to start.

7. Play actively for about 10–15 minutes and check that more than 500 packets have been sent (the number in the fourth column should be greater than 500). If so, take a screenshot of the Terminal window. If not, keep playing until the value exceeds 500.

8. Reply in the support chat and attach the screenshot. You can see an example below.

   

Linux

You can follow the macOS instructions, but the commands may differ depending on your distribution. If they don’t work for you, search online for how to run an MTR test on your version of the OS.