Problems launching a video game

If you encounter a problem with launching games on Boosteroid, you should be aware of the possible way to fix this.

The problem can be manifested in:

  • The loading process gets stuck, and then you receive an error on the screen.
  • A video game you launch instantly crashes.

When this happens, please:

  1. Run the game in the Incognito mode (Chrome browser).
  2. Check if the browser is updated to the latest version (Settings > Help > About Google Chrome). 
  3. Clear cookies and cache in the browser (or merely use Incognito).
  4. Reboot your PC or laptop.
  5. Make sure VPN and proxies are disabled (Settings > Advanced > System). The same relates to any Adblock extension in the browser.
  6. Check your connection with our servers (in the upper right corner of the website), the connection should not be less than 5 Mbps. 

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