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Need to ask something or clarify?
Our helpful chatbot is ready to help. You can find its logo in the lower-right corner of the website. Click on it and start a new conversation. In case our chatbot won't be able to answer all of your questions, it can transfer you to the live support operator.
Basic rules of interaction with the live support team:
The chat is available 24/7 and our qualified support team is ready to assist you all the time.
The average response time rarely exceeds 5 minutes.
The support team replies in English, but you can state the essence of your question or problem in any language of preference.
Please have the following information ready before starting a live chat with support:
The essence of the problem (a brief description)
What you have already tried to fix it
Attached videos or screenshots, if possible
This will help speed up the resolution of your issue.
Rude and not informative requests are ignored or processed in the last place.
Spam and offensive language can lead to a permanent ban.
You can also contact us by email at [email protected]. However, for more urgent situations, we recommend reaching our support team via 24/7 live chat.